Privacy Policy

Personal Information

When you register or shop with Serge DeNimes, we ask you to provide some personal information. Some of this information is required: First Name, Last Name, Address, Email, Password. We require this information to process your order correctly and inform you about the current status of your order.


You can sign up for the Serge DeNimes newsletter by submitting your email address through our newsletter sign-up form on the bottom of our website homepage. We only send our newsletter to customers who have opted in or registered for the newsletter. All of our newsletters contain an opt-out link in case you would like to unsubscribe from any of our email marketing.

Cookies & Pixel Tags

A cookie is a small file which is downloaded and stored on your computer when you visit our website. This file is totally harmless and simply allows us to see who you are when you visit. This aids us in tailoring our site for you and makes your experience as smooth as possible by remembering your preferences and activity on our site.

Cookies are not necessary to browse our site; you can choose to accept or decline the cookies at any time, but your preferences will no longer be saved if you choose to decline. If you have already accepted cookies from our site, you can choose to restrict, block, or delete them by changing your browser settings.

We also use pixel tags which are provided by 3rd parties to track your activity on our site and serve ads on our behalf across the Internet. These 3rd parties collect non-personally identifiable information about your interactions with our website.


We use Hotjar in order to better understand our users needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.


If you have any questions about any of the above or would like clarification, please feel free to contact us at